Industry

  • On Campus

    People Matters Extension – Inclusion and Diversity

    This fast-paced 1-day extension module for the popular People Matters Program serves to provide a solid understanding of Inclusion and Diversity in the context of the state public sector.

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  • On Campus

    Public Sector Service Delivery and Communication

    Increase your ability to evaluate and report on all service levels, strategies and practices in this comprehensive Public Sector Service Delivery and Communication course.

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  • Online
    BSB30115

    Certificate III In Business

    This Certificate III In Business (BSB30115) reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. 

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  • Online
    BSB30415

    Certificate III in Business Administration

    Studying this online Certificate III in Business Administration course will give you a thorough understanding of the day-to-day workings of a business.

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  • On Campus

    Ethics and Governance

    This Ethics and governance course is designed to improve your understanding of ethical behavior at both individual and organizational levels.

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  • On Campus

    Prince2® Agile Practitioner

    Those who currently have experience with agile may want to become familiar with, and perhaps ultimately adopt, an internationally recognized standard for project management along with their existing agile capability. Those who are relatively new to agile may want to become familiar with, and perhaps ultimately adopt, an internationally recognized standard for project management as they evolve their agile capability.

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  • Online

    Work Priorities

    This online Work Priorities course offers practical tools to help you set meaningful goals and realistic plans to achieve them.

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  • On Campus

    Mastering Email Communications

    Anyone who wants to use and manage email more effectively.

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  • On Campus

    Oracle Database: Introduction to SQL Ed 2

    This Oracle Database: Introduction to SQL Ed 2 course is best suited for: •Application Developers •System Analysts •Business Analysts •Forms Developer •Developer •Data Warehouse Administrator •PL/SQL Developer

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  • On Campus

    Time Management

    If you struggle to prioritize and complete tasks in a timely manner, this Time Management course will give you the tools and techniques to maximize your effectiveness, minimize wasted time and control your workload.

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  • On Campus

    Prince2® Practitioner

    The 2-day PRINCE2® Practitioner course is designed for project management professionals who have already taken and passed their PRINCE2® Foundation Exam; and need to apply the method in-practice and who require the internationally recognized PRINCE2® registered practitioner status. It is also mandatory for anyone wishing to become a PRINCE2® consultant.

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  • Online
    SIR20216

    Certificate II In Retail

    This Certificate II In Retail (SIR20216) provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

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  • Online
    BSB41015

    Certificate IV in Human Resources

    This Certificate IV in Human Resources (BSB41015) will give you the necessary prerequisite skills and knowledge to begin your career. If you already work in Human Resources and wish to expand your knowledge or improve your people management skills and legislative knowledge, this course is also ideal.

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  • Online
    BSB20115

    Certificate II In Business

    This Certificate II In Business (BSB20115) reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context.

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  • Online
    BSB40215

    Certificate IV In Business

    If you like problem-solving, analysis and working with people, a role in business may be for you – and this flexible, Certificate IV in Business (BSB40215) course could be your first step. 

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  • OnlineOn Campus

    Project 2016

    This Project 2016 course is designed for a person with an understanding of project management concepts and who is responsible for creating and maintaining project plans. The course will give the student a fundamental understanding of Microsoft Project 2016 necessary to create and save project plans.

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  • On Campus

    Prince2® Foundation

    This course is designed for anyone requiring a detailed understanding of the PRINCE2® method or wishing to pass the PRINCE2® Foundation Exam. For those requiring a greater focus on the practical application of PRINCE2® within your organization or for different types and sizes of projects, it is recommended that you attend the PRINCE2® In-Practice Course.

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  • Online
    SIR30216

    Certificate III in Retail (QLD Only)

    Capitalise on an industry with more career opportunities by enrolling at Sarina Russo Institute for the Certificate III in Retail (SIR30216) course. Our interactive course gives job seekers a qualification and entry into an industry rich with career opportunities and pathways.  

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  • On Campus

    Work Priorities

    This Work Priorities course offers practical tools to help you set meaningful goals and realistic plans to achieve them.

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  • On Campus

    People Matters

    People Matters is a behavioural change development program for current and aspiring team leaders to build the knowledge, skills and confidence to effectively manage people in the workplace.

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  • OnlineOn Campus

    Data Analytics Part-Time

    Build in-demand skills for big-picture thinking with this industry-endorsed online Data Analytics course from General Assembly. 

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  • On Campus

    Advanced Communication Skills

    The Advanced Communication Skills program is designed for a multi-faceted audience who are adept at the foundations of assertive communication, can already give constructive feedback and who wish to enhance their current skills.

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  • On Campus

    The Effective Negotiator

    This course suits anyone who needs to negotiate with other parties – internal or external – in the course of their job. Those dealing with sales, external providers, time-frame critical projects/outcomes and the management of individuals and teams will gain great benefit.

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  • On Campus

    Creativity and Innovation

    This Creative and Innovation course will benefit any individual who needs to develop their capacity to develop lateral solutions to business problems, such as managers, marketers, customer service officers, and salespeople.

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  • On Campus

    Dealing with Difficult Behavior

    This one-day course will help you develop strategies that make you a more proficient communicator, able to deal with challenging personalities and situations.

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  • On Campus

    Effective Presentations

    This course is perfect for anyone who needs to impart information in a formalized way: Managers, Team Leaders, Supervisors, Sales People, Trainers and those who present at board level.

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  • On Campus

    Presentation Mastery

    This course is perfect for anyone who has done an introductory course in presentations or developed their skills to a moderate level. It is also useful for anyone who presents through video conferencing or to a camera: Managers, Team Leaders, Supervisors, Sales People, Trainers and those who present at board level.

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  • On Campus

    Write it Right

    This Writing Skill course will benefit any individual who is having challenges with their writing structure as well as those who need to influence other parties and save time in the writing process.

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  • On Campus

    Writing Technical Documentation

    If you are responsible for writing or editing technical material such as user manuals, staff instructions, procedures manuals, reference materials or training manuals this Writing Technical Document workshop is ideal for you. This course is specially designed for: Technical writers, Training specialists, Business and systems analysts, Information technology managers, Security and safety professionals, Publications managers, Researchers, Quality managers, Project managers

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  • On Campus

    Excellence in Service-Essentials

    This Excellence in Service-Essentials course is a must for anyone in an internal or external customer facing situations and for any organization that seeks a high retention rate of customers

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  • On Campus

    Stress Management

    This Stress Management course will benefit any individual who is being negatively impacted by stress. This may be either in the workplace or their personal life but it will either be impacting their physical or mental health and ultimately their work-performance.

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  • On Campus

    Critical Thinking and Problem Solving

    If you want to become more adept at solving everyday problems in the workplace, this Critical Thinking and Problem-Solving course offers a range of proven tools and techniques you can use to identify challenges and respond to them in a structured and considered manner.

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  • OnlineOn Campus

    Power BI for Business Professionals

    If you are interested in, or responsible for presenting data to business decisions makers, then this Power BI for Business Professionals course is right for you. Those with experience in developing SQL Server.

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  • On Campus

    Dramatic Grammatics

    This course is essential for anyone who has problems with the fundamentals of well-constructed and grammatically correct sentences. This is especially if such a person corresponds on behalf of his/her organization to external parties, but those needing clear internal written communications will also benefit. Executive Assistants, Customer Service Officers, Supervisors, Sales People, and Managers are usual fits for this course.

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  • On Campus

    Effective Influencing And Persuasion Skills

    This course is intended for anyone for whom influencing and persuading others in the workplace is important, including: Leaders, Managers, Salespeople,Negotiators,Team Members.

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  • On Campus

    Effective Proposal Writing

    This course is ideal for anyone who needs to write clearly, succinctly and achieves their objective, including Account Representatives and Managers, Business or Systems Analysts, Technical Specialists, Consultants, Sales and Marketing Professionals, Executive Assistants and PAs, Researchers, Financial Analysts & Auditors.

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  • On Campus

    Effective Report Writing

    This course is ideal for anyone who needs to write clearly, succinctly and achieves their objective, including Account Representatives and Managers, Business or Systems Analysts, Technical Specialists, Consultants, Sales and Marketing Professionals, Executive Assistants and PAs, Researchers, Financial Analysts & Auditors.

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  • On Campus

    Think On Your Feet

    Think on Your Feet is designed for anyone concerned about communications. It is particularly useful and relevant for senior executives, managers, sales and marketing professionals, technical specialists, financial analysts, public affairs officers, human resource and training professionals. Anyone whose effectiveness depends on reaching others through the spoken word.Anyone who needs to demonstrate good leadership qualities, to convince and persuade others, to be seen and acknowledged as a leader.

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  • On Campus

    Office 365 for Business Professionals

    This Office 365 for Business Professionals course is suitable for students who already have a fundamental level knowledge of the Office Suite but wish to learn the differences in using Office 365 on other devices besides just a PC. Students should feel free to BYO Device.

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  • OnlineOn Campus

    ITIL® Practitioner

    This  ITIL Practitioner course is of interest for ITSM professionals in roles such as: IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers, System Integrators.

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  • Online

    Business Networking

    This online Business Networking course is specifically designed to make you a better networker by teaching you how to identify appropriate networks and participate effectively.

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  • On Campus

    The Art of Deliberate Success

    This Art of Deliberate Success course is designed to help you improve your self-management thus increasing your productivity and success.

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  • On Campus

    Business Networking

    This Business Networking course is specifically designed to make you a better networker by teaching you how to identify appropriate networks and participate effectively.

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  • On Campus

    Resilience in Self

    If you would like to have more control when facing setbacks at work, this Resilience in Self course will equip you with a set of individual strategies you can use to effectively respond to both workplace and personal situations.

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  • On Campus

    Think On Your Feet

    This globally recognized Think On Your Feet course teaches you to speak concisely and persuasively, even under pressure.

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  • On Campus

    People Matter Extension – Recruitment and Selection

    This 1-day extension module for the popular People Matters Program provides a solid understanding of the recruitment process within the context of the state public service and provides a framework for effective recruitment, selection and employee onboarding.

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