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11

Overview

See What You Need to Cook Up a Career in Hospitality: 

Hospitality staff are responsible for ensuring the smooth day to day operations of the establishment which could be a restaurant, a hotel or other food or accommodation outlets.

Hospitality team members are at the front of providing exceptional customer service to guests by making sure they have a positive experience when visiting the outfit.

As a form of leisure, entertainment and good times, hospitality has been around since the beginning of time and is only increasing as more infrastructure is built.

Is Hospitality Right For You?

If you are an introvert that doesn't enjoy the company of others and prefer a snail's pace in life then a career in hospitality isn't the right choice for you. Interacting with customers and staff is an inescapable part of this profession.

You need to be active, energetic and take instruction and communicate effectively with your co-workers to ensure the smooth running of the hospitality operation. As well as being open, friendly and warm hospitality employees need to be strong team players, great communicators, possess sound attention to detail, and be of the legal age to serve alcohol responsibility if the position requires it.

Job Opportunities

If you are mulling over a career in hospitality, here are some insights that will serve you well in your decision making:

  • Hospitality workers may earn between $41,000 and $75,000 per year
  • The industry never sleeps. You can work flexible hours 24/7
  • Hospitality Industry is one of the largest industries in the world, plenty of opportunities for you to grow in your career in a variety of avenues other jobs don't offer
  • An opportunity to make lifelong friends and maybe even meet your future partner

Types of Courses

There are many career opportunities in hospitality depending on what area you're interested working in and what level of responsibility you wish to uphold.

Here is a brief insight into a few short courses in Hospitality to help with your decision.

Certificate I in Hospitality

A Certificate I is a short entry level qualification requiring completion in 5 months. You will be placed in a hospitality setting such as a restaurant, motel, hotel or catering establishment to undertake in the daily operations of the establishment under close supervision.

Certificate II in Hospitality

This certificate is run over 26 weeks and provides you with basic industry knowledge whilst gaining valuable practical experience working in a hospitality environment.

Certificate III in Hospitality

This is an intermediate level of qualification provided to individuals looking to broaden their hospitality skillset and gain an understanding of using plans, policies and procedures to guide work activities.

Career Outcomes

The hospitality industry boasts many career paths, you could start in restaurants and end in hotels/resorts and even travel the globe earning money. Here are some job titles you may want to consider:

  • Cruise Consultant
  • Tourist Information Officer
  • Travel Consultant
  • Contact Centre Operator
  • Tour Desk Operator
  • Waitstaff
  • Barista
  • Bar Attendant
  • Food and Beverage Attendant
  • Kitchen Hand
  • Sales Assistant
  • Customer Service Assistant
  • Point-of-Sales Operator
  • Waiter
  • F&B Staff
  • Retail Assistant
  • Checkout Tem Worker
  • Senior Hospital Kitchenhand
  • Food Safety Supervisor
  • Food Services
  • Bartender
  • Gaming Attendant
  • Team Leader
  • Hotel Front Office Attendant
  • Hotel Supervisor
  • Senior Bar Attendant
  • Business Manager
  • Retail Manager
  • Retail Sales Supervisor
  • Retail Salesperson
  • Retail Supervisor
  • Small Business Retail Owner
  • view all