Essential Skills for Eas and Pas

New Horizons Australia Institute of Technology
  • Awarded by
    New Horizons Australia Institute of Technology (RTO 91656)
  • Qualification
    Short Course
  • Study Mode
    On Campus
  • Course Cost
  • Duration
    2 Days
  • Payment Option
    Upfront payment
  • Duration
    2 Days
  • Start Date
    Enquire now for upcoming start dates.
  • Location
    NSW | VIC | QLD | WA

overviewCourse Overview

The role of the EA or PA is not always an easy one, especially if your boss/es are great at their technical expertise but not necessarily good at organizing themselves or have a tendency to intimidate (perhaps unknown to them) with their interpersonal style.

On the other hand, a good EA or PA who is on top of their game, can make a world of difference to their direct superiors and end up with a very professional reputation, derive a good deal of satisfaction from their job and wield a lot of clout in the process.

The essential skills for EAs and PAs program by New Horizons Australia Institute of Technology will provide you with the foundations to achieve the most from your role as an EA or PA. It helps you to develop your skills and professionalism for a rewarding and successful career.

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What you'll learnWhat You'll Learn

In this Essential Skills for Eas and Pas course, the subjects you may study include:

·         Lesson 1: The big picture

·         Lesson 2: Customer and client service

·         Lesson 3: Refining your communication skills

·         Lesson 4: Assertiveness and self-confidence

·         Lesson 5: Efficiency and effectiveness

·         Lesson 6: Managing e-mail

·         Lesson 7: Diary management

·         Lesson 8: Organising productive meetings

·         Lesson 9: Professional telephone skills

·         Lesson 10: What next?

Why study withWhy Study With New Horizons Australia Institute of Technology

With experience in delivering technology training that spans over 35 years, you can trust New Horizons Australia Institute of Technology to boost your skills in a range of areas including information technology, leadership, graphic design and more.

Their short courses are led by an expert team of trainers who have over 10 years of industry and teaching experience, and are all passionate and dedicated to getting you on the right path to success. Ranging from four hours to five days, New Horizons has short courses that’ll fill your knowledge gaps and lift your credentials in no time.

With a commitment to helping you achieve your educational goals, New Horizons Australia Institute of Technology is all about putting you on the right path to success. Turn to their experienced team and teachers to help equip you with the right skills and knowledge that’ll set you apart from the rest.

Where will it lead meWhere Will It Lead Me?

Upon successful completion of this Essential Skills for Eas and Pas from New Horizons, participants will leave the course with a certificate of attendance and an individualized action plan to help support next steps on return to the workplace. More importantly, you will have developed skills and knowledge to become:

  • Happier and more satisfied with your work


  • More proactive and organized


  • A greater asset to your manager/s


  • An assertive and positive relationship builder


  • Less stressed


  • More confident in difficult situations


How much will it costHow Much Will It Cost?

An upfront payment of $1,300 is required to enroll in this course. Enquire now to find out more!

Pre-requisitesWhat You'll Need To Get In

There are no prerequisites for this course.

Campus locationsCampus Location

Campus locations

This course can be delivered on campus to provide you with practical training in a face-to-face learning environment. It is available to study at the following locations:

New South Wales






Western Australia

Enquire Now