Certificate in Overcoming Sales Objections Online Short Course

Provider Courses for Success
Course Outcome Certificate of Completion
Study Mode Online
Duration 6-8 hours
Start Date Anytime – start today!
Cost $199.00
  • What you'll learn


    As just about anyone who’s ever worked in sales can attest, objections are part and parcel of the job. Courses for Success has put together this comprehensive certificate program to help you bounce back, and turn rejection into revenue.

    In this online short course, you’ll learn how to combat and overcome common sales objections and boost your conversion rate – in as little as 6-8 hours! Among the skills you’ll acquire are the following abilities:

    • Understanding the factors that generate prospect objections
    • Learn about different sales objections
    • Design and create strategies to overcome most sales objections
    • Identify the root cause of most objections
    • Establish common points of interest with prospects and customers
    • Techniques to ‘deflate’ common sales objections
    • Closing the sale – any sale of any product or service

    After purchasing this course, you will be provided with unlimited, lifetime access to its materials.

  • Ideal for


    This short course is perfect for new or seasoned sales executives seeking tools and strategies to overcome common sales objections.

    There are no formal entry requirements for this short course, however you will need Adobe Acrobat Reader in order to access course materials.

  • Career Outcomes


    Complete this short course, and you’ll become well versed in an arsenal of proven tools for overcoming common sales objections from customers. Get inside the mind of potential customers as you learn to identify the underlying reasons for various objections, and turn this to your advantage.

    Completion of this short course will see you awarded with a Courses for Success certificate of completion.

  • Course Content


    Module 1 - getting started

    Module 2 - three main factors

    • Scepticism
    • Misunderstanding
    • Stalling

    Module 3 - seeing objections as opportunities

    • Translating the objection to a question
    • Translating the objection to a reason to buy

    Module 4 - getting to the bottom

    • Asking appropriate questions
    • Common objections
    • Basic strategies

    Module 5 - finding a point of agreement

    • Outlining features and benefits
    • Identifying your unique selling position
    • Agreeing with the objection to make the sale

    Module 6 - have the client answer their own objection

    • Understand the problem
    • Render it unobjectionable

    Module 7 - deflating objections

    • Bring up common objections first
    • The inner workings of objections

    Module 8 - unvoiced objections

    • How to dig up the "Real Reason"
    • Bringing their objections to light

    Module 9 - the five steps

    • Expect them
    • Welcome them
    • Affirm them
    • Complete answers
    • Compensating benefits

    Module 10 - dos and don'ts

    • Dos
    • Don'ts

    Module 11 - sealing the deal

    • Understanding when it's time to close
    • Powerful closing techniques
    • The power of reassurance
    • Things to remember

    Module 12 - wrapping up

    Words from the wise

    • W. Clement Stone – Sales are contingent upon the attitude of the salesman, not the attitude of the prospect.
    • Zig Ziglar - Stop selling; start helping.
    • Nelson Boswell - Here is a simple but powerful rule... always give people more than they expect to get.
  • Payment Information


    Ready to get started straight away?

    Pay and enrol for this course through our quick and secure checkout system. MasterCard, Visa and PayPal accepted.

  • Why Courses for Success?

    Courses for Success

    Boasting one of the most extensive and diverse course lists on offer, Courses for Success have hundreds of online courses. With everything from accounting to art, wedding planning to web design, they are a great option for anyone with specific professional development needs or with a particular hobby to pursue – there really is a course to suit everyone.

    Courses for Success has developed its own online courses and utilises the latest technology to deliver them at affordable prices across ten countries. They have also partnered with some of Australia’s leading training providers to offer a range of accredited courses, with accessibility their main aim.

    As a student of Courses for Success, you’ll benefit from 24/7 access to your online course materials, enabling you to study whenever and wherever you want.

    You will also receive ongoing support from a tutor who is available to answer your questions and help keep you motivated as you may your way through the course material.