Certificate in Workplace Diversity Online Short Course

Provider Courses for Success
Course Outcome Certificate of Completion
Study Mode Online
Duration 6-8 hours
Start Date Anytime – start today!
Cost $199.00
  • What you'll learn


    In today’s increasingly globalised and progressive world, the modern workplace has become a melting pot of mixed race, religion, sexuality, socio-economic background and beliefs.

    The Workplace Diversity Online Short Course from Courses for Success explores the important place of diversity within a professional setting, as well as how to go about removing any barriers that might stifle tolerance.

    You’ll explore a brief history of workplace diversity, before discussing stereotypes, and what feeds them. By learning to understand your own perspective, you’ll be given the tools you need to combat discrimination foster a more diverse working culture.

    Finally, you’ll learn effective verbal and non-verbal communication skills in order to manage conflict and take appropriate action to resolve incidents.

    The course itself covers each of the topics in 12 discrete modules, allowing you to learn at your own pace.

    After purchasing this course, you will be provided with unlimited, lifetime access to its materials.

  • Ideal for


    This course is ideal for anyone seeking to learn about diversity and how to promote it in their workplace. It also addresses proper management and disciplinary techniques, so will aid more senior members of staff in resolving conflict.

    There are no formal entry requirements for this short course, however you will need Adobe Acrobat Reader in order to access course materials.

  • Career Outcomes


    Once you complete this course you’ll be able to define diversity and implement strategies to promote a diverse workforce within your organisation. You’ll also be able to recognise stereotypes and effectively handle employee complaints and incidences of discrimination.

    Completion of this short course will see you awarded with a Courses For Success certificate of completion.

  • Course Content


    Section 1: Getting started

    • Workshop objectives

    Section 2: Diversity, what is it?

    • Group and discriminatory terms

    Section 3: Stereotypes

    • Stereotype or plain bias
    • It starts with you

    Section 4: Tearing down the baggage barriers

    • Changing your approach
    • Workplace changes
    • Social changes

    Section 5: verbal communication skills

    • Ten ways to listen better today
    • Asking questions
    • Paraverbal communication
    • The power of tone
    • Communicating with power

    Section 6: Non-verbal communication

    • Your body speaks its own language
    • The signals you send

    Section 7: Taking a proactive approach

    • Why a diversity audit
    • Conducting a diversity audit
    • Stop discrimination
    • Definitions
    • Discourage discrimination

    Section 8: Coping with discrimination

    • The warning signs
    • Reprisal discrimination
    • So what should you do?

    Section 9: From a manager’s perspective

    • Create detailed records
    • Next actions
    • Investigate the complaint

    Section 10: from an organisational perspective

    • Receiving a complaint
    • Making a decision
    • Document, document, document
    • The follow-up
    • Lessons learned

    Section 11: Employee discipline

    • How to prepare and conduct disciplinary meetings
    • What to say when terminating an employee

    Section 12: Wrapping up

    • Powerful words
  • Payment Information


    Ready to get started straight away?

    Pay and enrol for this course through our quick and secure checkout system. MasterCard, Visa and PayPal accepted.

  • Why Courses for Success?

    Courses for Success

    Boasting one of the most extensive and diverse course lists on offer, Courses for Success have hundreds of online courses. With everything from accounting to art, wedding planning to web design, they are a great option for anyone with specific professional development needs or with a particular hobby to pursue – there really is a course to suit everyone.

    Courses for Success has developed its own online courses and utilises the latest technology to deliver them at affordable prices across ten countries. They have also partnered with some of Australia’s leading training providers to offer a range of accredited courses, with accessibility their main aim.

    As a student of Courses for Success, you’ll benefit from 24/7 access to your online course materials, enabling you to study whenever and wherever you want.

    You will also receive ongoing support from a tutor who is available to answer your questions and help keep you motivated as you may your way through the course material.