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Certificate in Emotional Intelligence Online Short Course

$199.00
AT A GLANCE
Provider Courses for Success
Course Outcome Certificate of Completion
Study Mode Online
Duration 6-8 hours
Start Date Anytime – start today!
Cost $199.00
  • What you'll learn

     

    Your ability to empathise with other people in your organisation is key to a healthy work environment. By identifying other employee’s current emotional state, you can help make the workplace feel more comfortable all-around.

    This Emotional Intelligence Online Short Course is provided by Courses for Success to give you the skills to develop your emotional intelligence. Employees that exhibit strong emotional intelligence are able to communicate more effectively with others.

    This course can teach you how to lighten the mood through empathy, communication and even humour. You can progress through the material in this course at your own pace from the comfort of your computer screen.

    After purchasing this course, you will be provided with unlimited, lifetime access to its materials.

  • Ideal for

     

    This online short course is ideal for anyone who wants to improve communication skills through a better understanding of the positive impact of emotional intelligence.

    There are no formal entry requirements for this short course, however you will need Adobe Acrobat Reader in order to access course materials.

  • Career Outcomes

     

    Upon completion of this emotional intelligence course, you will:

    • Learn to better manage your own personal motivations
    • Improve your verbal and non-verbal communication skills
    • Implement effective emotional intelligence
    • Understand the impact emotions have on productivity
    • Empathise with other employees in the workplace
    • Balance optimism and pessimism in work scenarios

    Completion of this short course will see you awarded with a Courses for Success certificate of completion.

  • Course Content

     

    Module 1 - Getting started

    Module 2 - What is emotional intelligence?

    • Self-management
    • Self-awareness
    • Self-regulation
    • Self-motivation
    • Empathy

    Module 3 - Skills in emotional intelligence

    • How to accurately perceive emotions
    • Use emotions to facilitate thinking
    • Manage emotions

    Module 4 - Verbal communication skills

    • Focused listening
    • Asking questions
    • Communicating with flexibility and authenticity

    Module 5 - Non-verbal communication skills

    • Body Language
    • It's not what you say, it's how you say it

    Module 6 - Social management and responsibility

    • Benefits of emotional intelligence
    • Articulate your emotions using language

    Module 7 - Tools to regulate your emotions

    • Seeing the other side
    • Self-management and self-awareness
    • Giving in without giving up

    Module 8 - Gaining control

    • Using coping thoughts
    • Using relaxation techniques
    • Bringing it all together

    Module 9 - Business practices (part 1)

    • Understand emotions and how to manage them in the workplace
    • Role of emotional intelligence at work
    • Disagreeing constructively

    Module 10- Business practices (part 2)

    • Optimism
    • Pessimism
    • The balance between optimism and pessimism

    Module 11 - Making an impact

    • Creating a powerful first impression
    • Assessing a situation
    • Being zealous without being offensive

    Module 12- Wrapping Up

  • Payment Information

     

    Ready to get started straight away?

    Pay and enrol for this course through our quick and secure checkout system. MasterCard, Visa and PayPal accepted.

  • Why Courses for Success?

     
    Courses for Success

    Boasting one of the most extensive and diverse course lists on offer, Courses for Success have hundreds of online courses. With everything from accounting to art, wedding planning to web design, they are a great option for anyone with specific professional development needs or with a particular hobby to pursue – there really is a course to suit everyone.

    Courses for Success has developed its own online courses and utilises the latest technology to deliver them at affordable prices across ten countries. They have also partnered with some of Australia’s leading training providers to offer a range of accredited courses, with accessibility their main aim.

    Boasting one of the most extensive and diverse course lists on offer, Courses for Success have hundreds of online courses. With everything from accounting to art, wedding planning to web design, they are a great option for anyone with specific professional development needs or with a particular hobby to pursue – there really is a course to suit everyone.

    Courses for Success has developed its own online courses and utilises the latest technology to deliver them at affordable prices across ten countries. They have also partnered with some of Australia’s leading training providers to offer a range of accredited courses, with accessibility their main aim.

    Whether you’re looking to change your career or pursue a passion, Courses for Success will support you with outgoing tutor support, keeping you motivated no matter where you are.

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