Certificate in Sales Fundamentals Online Short Course

Provider Courses for Success
Course Outcome Certificate of Completion
Study Mode Online
Duration 6-8 hours
Start Date Anytime – start today!
Cost $199.00
  • What you'll learn


    Selling has its own language, which you will get to know by taking this short online course. Language is just one area of sales identified, though. The art of closing a sale takes years of practice, but you will find yourself steps ahead with the techniques learned in the Sales Fundamentals online short course. Intrigue buyers with your lasting first impression, perfectly timed questions, unique customer service and advanced sales strategies. Discover how to overcome customer objections and reach your SMART goals.

    Better yourself as a salesperson as you use cold calls to your advantage and learn to close every deal. Prepare for sales presentations with professional tips on making a strong pitch.

    After purchasing this course, you will be provided with unlimited, lifetime access to its materials.

  • Ideal for


    Those in the sales roles across all kinds of industries such as car sales, electronic sales, insurance sales and financial sales. Also applicable for salespeople working on a smaller scale such as service-oriented business, cosmetic sales and gym memberships.

    There are no formal entry requirements for this short course, however you will need Adobe Acrobat Reader in order to access course materials.

  • Career Outcomes


    The Sales Fundamentals online short course gives you proven techniques you need to increase your sales and reach your goals. Learn how to avoid conflicts with customers and make the transaction a pleasant experience for both parties.

    Completion of this short course will see you awarded with a Courses For Success certificate of completion.

  • Course Content


    Section one: getting started

    • Objectives

    Section two: learn the lingo

    • Types of sales
    • More common sales approaches
    • Glossary of common terms

    Section three: preparing to make the call

    • Identifying the right person to contact
    • Research and planning
    • Creating potential solutions

    Section four: make the appointment

    • First impressions
    • Making the cold call
    • Using the referral opening

    Section five: pitch your product

    • Features and benefits
    • Outlining your unique selling position
    • What’s in it for me?

    Section six: managing objections

    • Common types of objections
    • Basic strategies
    • Advanced strategies

    Section seven: closing the sale

    • Understanding buying signals
    • Closing techniques
    • Things to remember

    Section eight: following up

    • Thank you notes
    • Customer service issues
    • Staying in touch

    Section nine: setting goals

    • The importance of sales goals
    • Setting smart goals

    Section ten: managing your data (CRM)

    • Choosing a system that works for you
    • Using computerised systems
    • Using manual systems

    Section eleven: using a prospect board

    • The layout of a prospect board
    • How to use the prospect board
    • A day in the life of your board

    Section twelve: wrapping up

    • Words from the wise
  • Payment Information


    Ready to get started straight away?

    Pay and enrol for this course through our quick and secure checkout system. MasterCard, Visa and PayPal accepted.

  • Why Courses for Success?

    Courses for Success

    Boasting one of the most extensive and diverse course lists on offer, Courses for Success have hundreds of online courses. With everything from accounting to art, wedding planning to web design, they are a great option for anyone with specific professional development needs or with a particular hobby to pursue – there really is a course to suit everyone.

    Courses for Success has developed its own online courses and utilises the latest technology to deliver them at affordable prices across ten countries. They have also partnered with some of Australia’s leading training providers to offer a range of accredited courses, with accessibility their main aim.

    As a student of Courses for Success, you’ll benefit from 24/7 access to your online course materials, enabling you to study whenever and wherever you want.

    You will also receive ongoing support from a tutor who is available to answer your questions and help keep you motivated as you may your way through the course material.