Dispute Resolution and Mediation

Provider Pointsbuild
Course Outcome 2 CPD points + certificate
Study Mode Online
Duration 2 hours
Start Date Anytime – start today!
Cost $65.00
  • What you'll learn


    Conflict on a job site could impact on your budget and timeline significantly, so find out how to mange it to create a better outcome for your team, as well as your customers. This online Dispute Resolution and Mediation short course, offered by Pointsbuild, will take you through the different stages of dispute and conflict while outlining how to best deal with each step. This includes learning how to identify alternate dispute resolution processes, and using mediation and arbitration to avoid further harm through the conflict. You will also discover which agencies are available to you, as a building and construction professional, to help support you on the road to resolution.

  • Ideal for


    This course is aimed at licensed builders looking to undergo compulsory CPD as part of the licence renewal process.

  • Career Outcomes


    Building and construction projects are prone to deadline and stressful situations that can erupt in conflict and hinder production. This course will provide you with the tools, as well as 2 CPD points, to address these disputes and conflict situations in a way that will minimise the cost to your building business. Not only this, but the coursework you cover could help you minimise risk by being able to recognise potential disputes before there is a need for mediation and arbitration.

  • Course Content

    • Identify the most common forms of the alternate dispute resolution processes
    • Understand the mediation and arbitration resolution process
    • Outline the benefits and understand suitable situations for both mediation and arbitration
    • Understand the general principles of conciliation and expert determination
    • Identify what agencies support building and construction practitioners in the event of a dispute resolution
  • Payment Information


    Ready to get started straight away? Pay and enrol for this course through our quick and secure checkout system. MasterCard, Visa and PayPal accepted.

  • Why Pointsbuild?


    Pointsbuild is Australia’s leading online course provider for the construction and building industry, offering access to a range of certified CPD courses for builders, architects, assessors and certifiers alike.

    If you’re a building professional who is short on time but you need to gain further credentials, Pointsbuild is the ideal fit for you. Courses are nationally accredited, taught by leading professionals and delivered online for your convenience.

    Pointsbuild has also partnered with peak industry bodies such as the Master Builders Association of New South Wales, the Australian Construction Industry Forum (ACIF) and Australian Building Codes Board (ABCB) to ensure you walk away with a highly practical and industry-relevant qualification.

    One of Australia’s leading continuing professional development (CPD) providers, Pointsbuild offers builders the opportunity to undertake online, compliance-based training to improve their skills. All builders located in NSW are required to complete 12 points of CPD activity per year before renewing their licence. Studying with Pointsbuild will allow you to achieve your CPD points whilst taking advantage of the convenience and low cost of distance education, and gaining access to a team of industry experts.