Communication in the Workplace

Provider Pointsbuild
Course Outcome 2 CPD points + certificate
Study Mode Online
Duration 2 hours
Start Date Anytime – start today!
Cost $65.00
  • What you'll learn


    Communication is the key to a happy workplace and it takes place in many forms from interpersonal behaviour to verbal assertion to negotiation. If you want to get your point across more effectively in the workplace then this course will take you through the methods of communication and give you the confidence to speak up. If you’re a builder trying to find your voice then this onle Communications in the Workplace short course, offered by Pointsbuild, is ideal for you!

    You will benefit from a range of communication techniques and gain an understanding of what is considered appropriate for different situations – skills that will not only benefit you in your job, but also those you work with.

  • Ideal for


    This course is aimed at licensed builders looking to undergo compulsory CPD as part of the licence renewal process.

  • Career Outcomes


    Completion of this short course will help you to refine your approach to communication, making you more effective and giving you the confidence to be an assertive team member and supervisor.

  • Course Content

    • Styles of interpersonal behaviour
    • Non-verbal communication
    • Barriers to assertion
    • The basic points of assertion
    • General guidelines to help you be successfully assertive
    • Assertiveness at work
    • Supervisors
    • Model for negotiation
  • Payment Information


    Ready to get started straight away?

    Pay and enrol for this course through our quick and secure checkout system. MasterCard, Visa and PayPal accepted.

  • Why Pointsbuild?


    Pointsbuild is Australia’s leading online course provider for the construction and building industry, offering access to a range of certified CPD courses for builders, architects, assessors and certifiers alike.

    If you’re a building professional who is short on time but you need to gain further credentials, Pointsbuild is the ideal fit for you. Courses are nationally accredited, taught by leading professionals and delivered online for your convenience.

    Pointsbuild has also partnered with peak industry bodies such as the Master Builders Association of New South Wales, the Australian Construction Industry Forum (ACIF) and Australian Building Codes Board (ABCB) to ensure you walk away with a highly practical and industry-relevant qualification.

    One of Australia’s leading continuing professional development (CPD) providers, Pointsbuild offers builders the opportunity to undertake online, compliance-based training to improve their skills.

    All builders located in NSW are required to complete 12 points of CPD activity per year before renewing their licence. Studying with Pointsbuild will allow you to achieve your CPD points whilst taking advantage of the convenience and low cost of distance education, and gaining access to a team of industry experts.